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Privacy Policy

Privacy Policy

Here at Bluegrass Horse Feeds we are committed to providing our customers with the highest level of security and privacy when you shop with us online. We utilise the latest in Secure Server Technology to ensure that all personal and transactional information are protected and treated as confidential in accordance with the Data Protection Act 1998.


Any personal information that you provide Bluegrass Horse Feeds with will not be made available to third parties unless obliged to do so by law or legal process.

What information do we collect and how do we obtain it?

We only receive information directly from you when you register with us online. If you register with us you will be asked to provide certain information such as: your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.


We use the information that we collect about you to:

Process your orders
Manage your account
Administer this website
Monitor customer traffic patterns to help us develop and improve the design and layout of the site
Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest
Please note that we may contact you by mail, telephone or email. However if you prefer for us not to contact you, you can request that we stop.

To unsubscribe you and your details from the site write to us quoting Security and Privacy Enquiry and include your full name, address and email. In this instance you may continue to receive mailings and communication from us which are already on route to you for a short period of time while your request is being processed.


We use cookies on bluegrasshorsefeed.com to track activity on the site and for various core functionality such as the shopping cart and checkout systems. We only set cookies for these purposes, and you are not being tracked for advertising by any of the cookies set on bluegrasshorsefeed.com.

In accordance with ICO guidance on the EU cookie directive your use of this site implies your willingness to accept cookies set by us and third parties such as Google Analytics.


The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.


We suggest that you review this Privacy Policy periodically as we may update it from time to time on this webpage. This privacy policy was last updated on 13th April 2012.